From usage policy and coverage protection to replacement services and shipping fees, this articles covers everything you need to know about DJI Care Refresh and DJI Care Refresh Plus! The following information applies to DJI Care Refresh (US). If none of the above works for you, it’s probably a hardware or software issue that only DJI can fix, you will need to contact DJI Support or the local dealer for further help.DJI Care Refresh and DJI Care Refresh Plus are two vital after-sales plans from DJI designed to give you peace of mind from the moment you unbox your new DJI product. Disconnect the cable and then reconnect it Update all the firmware via DJI Assistant 2Ĥ. Make sure you download and install the latest DJI Fly app on the DJI website if you use an Android device.ģ. Below are some actions you can consider if there is a failure.ġ. The activation seems pretty straightforward, but you might encounter some trouble and fail to activate it. Please note that DJI RC remote controller is only compatible with DJI Mini 3, DJI Mini 3 Pro, Macic 3, and DJI Air 2S.Ĭan’t activate my DJI Drone: Problems and Troubleshooting Now you are all set for your first flight. If there is any firmware update available, don’t forget to update your drone before flying. Wait for the Remote controller and the aircraft to connect. Take off the gimbal cover, and power on your drone by pressing and holding the power button for about 2 seconds.Ĥ. log in to your DJI Account and Activate it.ģ. You will be prompted to choose the country/region, and language, and connect to WiFi.Ģ. Press the power button once, then press and hold the power button for about 2 seconds to turn on the controller, then follow the instructions to set up and activate the remote controller. Wait for the controller to connect to the aircraft, then follow the instructions to finish the setup.Ģ. Press the power button once, then press and hold the power button for more than 2 seconds to turn on your aircraft, then launch the DJI Fly app on your mobile device. Press and hold the power button for about two seconds to power the controller on. Once the DJI Fly app is successfully installed on your mobile device, place it in your controller’s mobile clamp and connect it to your remote controller via the cable. Connect your Remote controller to your mobile device Here is a guide to installing DJI Fly app on Android.Ģ. iOS users can find the app in App Store, and Android users can find the App on DJI’s website. Once you get everything ready, we can start the activation process.įor the DJI RC-N1 controller (no built-in screen), you will need to download and install the DJI Fly app. You will need a DJI account to activate your drone.ĭepending on which remote controller your drone comes with, the activation process is slightly different. Charge the battery to 75% or above to ensure enough power for activation and firmware update.Ĥ. Remove all the protection foam on your drone, especially the one used to protect the gimbal camera. Then install your mobile phone or tablet on the device clamp on the top, and connect your device and the remote controller via the cable.ĭJI RC users: Take out the control stick from the slots at the back of the controller and install them.ģ. The DJI RC comes with a screen and built-in DJI Fly app, so you don’t need any mobile device.ĭJI RC-N1 users: Take out the control sticks from the storage slots at the bottom of the controller and install them. The DJI RC-N1 has no built-in screen, you need to use a mobile device to activate and fly your drone. DJI drones released in recent years including DJI Mini 3, DJI Mini 3 Pro, DJI Mini 2, DJI Air 2S, DJI Air 2, Mavic Mini, Mavic 3, and so on come with either the DJI RC-N1 or DJI RC remote controller or both. Open the box and take out the drone, battery, controller, and other accessories.Ģ. What to do before you start to set up your DJI Droneġ. In this guide, we will walk you through all the steps of activating a DJI drone if you need some help doing so. DJI drones are ready-to-fly, though you don’t need to build them by yourself, you will have to activate them before flying. You’ve finally got your DJI drone and you can’t wait to take it out of the box to start your first fly.
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